Terms and Conditions

Last updated: October 2026

These terms apply to purchases from The Shark Shack, 2279 Overseas Highway, Marathon, FL, through thesharkshack.shop. By placing an order, you agree to them.

Orders and pricing: All prices are in US dollars. We do our best to keep prices, photos, and stock accurate. If there's a mistake or an item sells out after you order, we'll contact you and give you a full refund for that item. Many of our items are natural (like fossil shark teeth), so the item you receive may vary slightly from the photo.

Shipping: Orders ship from Marathon, Florida, usually within the same week we receive them. We currently ship with UPS, and shipping costs are shown at checkout. Once your order ships, you'll get tracking information by email. We're not responsible for carrier delays, but we're happy to help track down a package.

Returns: You can return most items within 14 days of delivery. Items must be unused and in their original condition and packaging. To start a return, email thesharkshack@myyahoo.com with your order number. Once we receive and check the return, we'll refund you to your original payment method.

Damaged or wrong items: If your order arrives damaged or isn't what you ordered, email us within 14 days of delivery with your order number and a photo, and we'll make it right.

Questions? Email thesharkshack@myyahoo.com or call 305-897-3081.